Are your restaurant staff performing as well as they could? Struggling to provide training that engages, inspires, and impacts your business in a positive way? Unlock the secrets to a truly five-star customer experience with Avery Restaurant Consulting (617-970-8566)!
What's the difference between a good restaurant and a great restaurant? Ok, sure, the food is pretty important but not many customers go back to a place with miserable service, do they?
Avery Restaurant Consulting's staff training and retention advisory services can help you transform the customer experience at your restaurant! More details at https://www.averyrestaurantconsulting.com
Whether you run a restaurant, bar, cafe, or hotel, Avery can improve your staff performance levels and customer satisfaction while driving a greater sense of fulfillment for your employees.
The company believes that while serving high-quality food is crucial to the success of any restaurant, it's the staff that elevates dining to a five-star experience. Avery's staff training and retention consulting ensures that your customers have positive experiences, generating good reviews and encouraging return bookings in the process.
Avery helps you instill core values of excellence in customer service. Friendly and attentive staff ensure that diners enjoy a memorable experience while strong communication skills prevent details from being missed or ignored – from food allergies to seating preferences – and help your customers feel appreciated and welcome.
The company's staff training also focuses on menu knowledge, ensuring that your waiting staff can answer any questions that customers may have. A knowledge of ingredients, flavors, and suitable beverage pairing creates a strong impression and broadens choices for diners.
Avery provides training in efficient time management, helping to limit the pressure and stress that can often be felt in a busy restaurant. From prompt ordering to timely payment processing, make sure your staff are preserving the enjoyment for your customers.
For situations where tempers fray, Avery's training assists with conflict resolution, demonstrating how to effectively defuse tense encounters with customers and handle complaints in a professional and courteous manner.
Avery believes that all aspects of restaurant management are made stronger by a robust team ethic. “Teamwork in a restaurant is impressive,” a spokesperson says. “When your team serves like a well-oiled machine, it takes the dining experience to a higher level. You need to foster a sense of teamwork among your staff, help them maintain a good relationship, encourage collaboration and effective communication, and teach them to support each other.”
In addition to its staff training solutions, Avery also offers you consulting for concept development, marketing and re-tooling, and menu creation. The company operates across Massachusetts, Connecticut, Maine, and Rhode Island.
Reinvent your restaurant with Avery!
For more info, go to https://www.averyrestaurantconsulting.com
