In an age where in-person interactions are minimal and digital is king, humanizing the e-commerce customer experience is critical for success. Let your clients shop with friends or family and build engaging customer relationships with help from TechSparq!
Seeking an innovative software to help you provide your customers with the shopping experience they crave? Get in touch with TechSparq to give shoppers a personal touch and make your brand’s voice shine!
TechSparq, a business consulting agency based in Portland, Oregon, has expanded its immersive commerce services for brands looking to provide customers with a truly engaging shopping experience. The company now offers retailers the opportunity to humanize the customer journey by using the power of its innovative technology.
Go to https://www.techsparq.com for more information.
The agency’s recently updated service is intended to give brands the tools they need to improve customer lifetime value with the goal of attracting more clients and staying ahead of the competition. The company’s software allows you to capitalize on users’ growing interest in collaborative shopping that is typically associated with physical stores, a trend that has been further amplified by the global pandemic.
As customers increasingly rely on advanced technologies to connect while social distancing, they are also starting to expect brands to provide them with methods to share their shopping with friends or family as well. According to recent statistics cited by TechSparq, women, who account for over 70% of the online buying market, have historically shopped together.
This tendency stems from people’s need to be able to touch, feel, and experience everything together, which is now reflected in the way they shop online. Nowadays, product quality is no longer the key incentive that drives customers to buy from your brand. It’s of much greater importance for you to be able to provide a valuable experience to your e-commerce clients.
TechSparq’s software integrates existing technologies and new ways to create deeply personalized experiences at every touchpoint in which shoppers come into contact with your brand. The technology enables you to speed up the customer journey and generate higher sales.
If you are interested, you can schedule a free consultation with TechSparq’s team through their website.
The consultancy also offers an array of services, including digital transformation, automation, software development, commerce cloud implementation, and social media optimization. It is headed by Dedrick Boyd, who has a 20+ year track record of helping Nike, Columbia Sportswear, Target, Mattel, and many other companies create captivating experiences for customers with the help of digital technology innovations.
Adding collaborative shopping capabilities to your e-commerce store might prove the missing piece of the puzzle that prevents you from seeing your customers return to your online store!
Ready to position your brand for success? Click on https://www.techsparq.com and find out how!