Kyrios Systems are bringing all-purpose, AI-powered webchat to their all-in-one business management platform.
The simple, two-letter message, "Lo", was the very first text ever transmitted via the internet. It should have read, "Login", but the early infrastructure was so unstable that the entire system crashed after those letters were typed. Since then, of course, we have come an unfathomably long way in the way we think about digital language - most recently, in the development of AI chat.
To read about the latest webchat innovations, visit https://kyriossystems.com/webchat
According to OpenAI's Sam Altman, users of the LLM ChatGPT are generating over 100 billion words per day, and that is only one of several systems of its kind currently in use.
Naturally, businesses are racing to figure out how LLMs can be used in a sales setting, and if you are reading this, you are likely no exception. So, allow me to introduce the new AI-powered webchat functionality, available now on the Kyrios Systems platform.
Kyrios has added the ability to create and customize a fully functional sales bot for your business, capable of nurturing leads, answering questions, and collecting data automatically.
Traditionally, these functions would be performed by a non-interactive FAQ page or by a customer helpline, but these can both be pain points for customers as they confront disorganized information or long hold times. Kyrios seeks to solve these issues by offering an always-on, multi-purpose solution.
Yes, chatbots have certainly evolved beyond their status as glorified directories to assume the role of multi-purpose sales and customer service agents, and while they will never fully replace human agents, they can go a long way in helping to ease the most time-consuming parts of the sales process for representatives and customers alike.
Their Kyrios system can be trained on the needs of your company and will nurture leads based on the instructions provided by human team members. The system will also collect and archive customer inquiries in order to provide reference points for sales agents down the line, compiling that data alongside customer contacts and account information.
The Kyrios webchat widget is fully customizable, allowing you to add a personality and color scheme to your bot to align them more closely with your brand identity.
Additionally, your sales agents have full access to the webchat channel to intervene or take over from the AI-powered system whenever necessary. For instance, the chatbot could receive an inquiry to schedule an appointment, collect contact information and possible dates, and then turn the interaction over to a human agent who can then complete the scheduling process.
Interested in a custom webchat module for your business? Read more about this feature and the other capabilities offered through the Kyrios platform at https://kyriossystems.com/webchat
