Do you want to grow your optometry clinic and achieve your 2022 goals? It all starts with high-quality service! Get best practice tips from Dr. Scott Colonna today!
Growing your clinic can be hard work, but with some simple strategies applied consistently, you can really make an impact. What are some of the best ways to improve your service quality? This guide has all the answers!
While providing high-quality service seems obvious, many optometrists don’t perform to the best of their abilities. By reading the tips provided by Dr. Scott Colonna, you can achieve your clinic's growth goals.
Learn how to take your clinic to the next level at: https://drscottcolonna.com/how-service-will-set-your-optometry-business-apart-from-the-rest
Patient experience is an important foundational element for growth in this space. One method for determining the best processes is for you to take a personal check-in to analyze the effectiveness of your service.
You will learn that it’s important to follow best practices that put your patients first. By focusing attention and service development on each individual patient’s needs, you can elevate your clinic and connect with more prospects.
Dr. Scott Colonna’s report uses four key points to illustrate specific ways you can optimize and improve your service. The first involves taking a more personalized approach to the eye exam experience. By customizing each eye exam, patients enjoy a better experience, which in turn impacts business growth.
You are encouraged to connect with patients during their eye examinations. However, it’s also possible to maintain this level of communication with prospects on social media. In combination with personalized service, this establishes a strong reputation and encourages word-of-mouth marketing.
Other tips include investing in technology and cultivating a team who shares the same outlook. In doing so, you improve your chance of creating a culture that champions high standards of service.
By using the report to improve patient experience, you are more likely to enhance your reputation marketing efforts. With 72% of customers saying they use Google to find a business, establishing a trustworthy reputation can enhance lead generation efforts.
Dr. Scott is an experienced optometrist himself but also has years of experience as an executive coach and keynote speaker.
He states: “When patients feel heard, and their best interest is in mind, they are more likely to remain loyal and be returning customers. Something as simple as using their name when you address them can go a long way.”
Are you looking for expert tips that you can use right away to grow your optometry business? Read the full report for all the details!
Check out https://drscottcolonna.com/how-service-will-set-your-optometry-business-apart-from-the-rest for any extra info you need!
