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Guide To Integrating AR & Machine Learning Technology Into Customer Services

Apr 10, 2025

AV technology is advancing at such a pace that it can be hard to keep up! If you’re intrigued by the possibilities of augmented reality and how you might be able to use it more for your business, read Sphere Audio Video’s latest guide!

While we all tend to think of the digital and physical worlds as being distinct entities, augmented reality is bringing these elements together in ever more creative and exciting ways. Want to know more about the possibilities of AR?

Explore the tech behind the AR revolution and get inspired about how you could make use of it for your business. Read Sphere Audio Video’s new guide! https://sphereav.com/blog/b/understanding-augmented-reality-integrating-digital-elements-real-world

The guide explores how augmented reality works and why it’s transforming a diverse range of industries – from healthcare to gaming – and discusses the increasing use of AR in creating immersive, interactive experiences for consumers. The article distinguishes between virtual and augmented reality, highlighting AR's ability to bring together real and virtual objects for richer, more sensory experiences.

How Is AR Tech Being Used Today?

AR's blend of physical and digital elements, the guide explains, is already being used in many modern devices such as smartphones and tablets for applications such as Snapchat filters, Pokemon GO, and Google Maps Live View. Other AR-compatible devices include smart glasses, vehicle heads-up displays, and AR headsets used in manufacturing and healthcare.

How Does It Work?

According to the article, cameras and sensors are among the most vital hardware components of AR technology. The guide states, “Depth sensors, such as LiDAR (Light Detection and Ranging) are crucial for advanced AR applications, allowing systems to map surroundings in three dimensions and accurately position virtual elements within a space.”

This hardware is augmented with Computer Vision, virtual 3D modeling to create interactive elements, and machine learning technology – seen in facial recognition, text and image recognition, and gesture recognition.

According to the guide, “Machine learning continuously improves AR’s ability to recognize, predict, and respond to real-world interactions. As AI advances, AR experiences will become more adaptive and intuitive.”

Can We Expect To See More AR Used In Business?

Yes, most definitely. Sphere Audio Video suggests this technology will be adopted by more businesses for enhanced customer engagement, increased sales, training, onboarding, real-time remote collaboration, and consumer or employee assistance. Have you considered how much these tools could benefit your company?

A spokesperson says, “As hardware continues to evolve, with lighter and more advanced AR glasses, holographic displays, and AI-powered assistants, the line between the physical and digital world will continue to blur. Businesses that invest in AR today will be at the forefront of this technological revolution, unlocking new opportunities for growth and engagement in the augmented world of tomorrow.”

For more info, and to read the AR guide in full, go to https://sphereav.com/blog/b/understanding-augmented-reality-integrating-digital-elements-real-world

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