LO:LA Brand Development Firm Achieves A+ Better Business Bureau Rating

Aug 22, 2024

Leading brand development and marketing firm London : Los Angeles has now received an A+ rating from the Better Business Bureau, adding to a long list of awards recently bestowed on this exciting agency.

A Hallmark Of Trust

To gain an A+ rating from the Better Business Bureau, a company must achieve a total of 97 out of a possible 100. That puts into perspective just what a big deal it was for London : Los Angeles to receive such a rating.

Go to https://www.thelolaagency.com/post/lo-la-receives-bbb-a-rating for more information.

As the name suggests, the agency has offices in both London and LA, so their A+ rating comes from an international client base. Their focus is on brand development and innovative marketing techniques, including multimedia content, UX and UI design, and more.

The A+ plus rating adds to several other awards and notable mentions received by LO:LA in recent months. These include five nominations for the 2024 Transform Awards North America, the 2024 Clutch Global Award winner, and the Top Brand Management Agency 2024 by MarTech Outlook.

“We are obsessed with creating effective marketing campaigns, always staying ahead of the curve and ready to meet any challenge,” a company representative explained. “The award of an A+ rating from the Better Business Bureau is a huge boost, as it highlights the strong relationships we’re building with our clients.”

Customer Satisfaction

In determining company ratings, the Better Business Bureau assesses 13 separate elements, including complaint volume, unanswered complaints, complaint resolution, and transparent business practices. The maximum possible score is 100, and companies must achieve at least 97 to receive a rating of A+.

LO:LA explains that the recent award reflects its commitment to excellence and customer satisfaction. The firm points out that achieving such a high score is the result of listening to clients’ needs and developing solutions that address them.

About London : Los Angeles

With offices in El Segundo, California, and Mayfair, London, LO:LA is now one of the leading brand development and marketing agencies in both the US and UK markets. Some of the firm’s current and former clients include L'Oréal, DAOU Vinyards, Lazy Dog Restaurant & Bar, and Mr. Clean.

“LO:LA has been an excellent creative partner for us; proactive, solution-oriented, strategic, and collaborative,” one client recently stated. “Their team has produced outstanding work for us on projects ranging from brand identity and website design to content creation and video assets. They are consistently and extremely prompt, honest, and trustworthy.

The expression ‘award-winning’ is thrown about a lot nowadays. In the case of London : Los Angeles, it’s a well-deserved title.

Check out https://www.thelolaagency.com/post/lo-la-receives-bbb-a-rating so you can learn more.


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