Only the most trusted and transparent businesses receive an A+ BBB rating, which is why the recent accolade positions London : Los Angeles as one of the best brand development agencies in the industry.
Without overstating things, trust is one of the most important elements in your relationship with a brand development company. Trust also forms a central component of the Better Business Bureau’s rating system, and London : Los Angeles is at the top of the list with a near-perfect A+.
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In determining the score of each company, the Better Business Bureau considers 13 separate factors, including complaint volume and complaint responses, transparency, time in business, and any actions taken against the organization. The BBB states that the system is intended to provide a guide to how each business interacts with its customers.
London : Los Angeles explains that it takes a collaborative approach in each new brand development project, with clients having an important role in the direction that is taken. Considering an A+ rating from the BBB requires a score of at least 97 out of 100, it’s clear that LO:LA’s philosophy is working.
“We are obsessed with creating effective marketing campaigns that reflect the very best that brands have to offer,” a company representative explained. “Our honesty and transparency is a cornerstone of how we do business, and to have our efforts recognized by the Better Business Bureau is extremely rewarding.”
Alongside the recent A+ rating, LO:LA featured prominently at this year’s Transform Awards, an event that focuses on global rebranding and brand development innovations. The team received gold medals for Best Creative Development of a New Brand (Fable) and Best Use of Packaging (Fable), as well as silver medals for Best Visual Identity for an FMCG (Fable) and Best Visual Identity for Travel, Leisure, and Tourism (Hotel Nikko).
“LO:LA has been an excellent creative partner for us,” one client recently stated. “The team is proactive, solution-oriented, strategic, and collaborative. We’ve worked with them on a range of projects, including brand identity, website design, content creation, and video assets. They’re always extremely prompt, honest, and trustworthy, making it a pleasure to work with them.”
Check out https://www.thelolaagency.com/post/lo-la-receives-bbb-a-rating so you can learn more.