Global brand development agency London : Los Angeles now holds a coveted A+ rating with the Better Business Bureau, demonstrating the highest levels of client satisfaction in an extremely competitive industry.
At the core of the Better Business Bureau’s rating system are the principles of trustworthiness, transparency, and customer satisfaction. Of course, all of those things are central to finding the right marketing agency, which is why the A+ rating held by London : Los Angeles is such a big deal.
Go to https://www.thelolaagency.com/post/lo-la-receives-bbb-a-rating for more information.
To achieve an A+ rating, the BBB states that a business must achieve a total score of between 97 and 100 out of a possible maximum of 100. The scoring system is broken down into 13 separate areas, including complaints and complaint resolution, industry, time in business, competency licensing, and the use of transparent business practices.
Creative fields, such as brand development, are more challenging to achieve near-perfect customer satisfaction ratings. LO:LA’s collaborative approach is what makes all the difference, because the team values your ideas and vision, and you play an integral role in the creative process.
“We have long held the belief that our clients keep coming back because of our straightforward and honest approach, and the A+ rating with Better Business Bureau only confirms that,” a company representative explained. “Of course, we still think we can do better. We are obsessed with creating effective marketing campaigns, always staying ahead of the curve and ready to meet any challenge.”
In addition to the firm’s BBB rating, LO:LA has been the recipient of multiple other high-profile awards in recent months, including 7 gold and 6 silver medals at the Davey Awards. The team also won 2 gold, 2 silver, and one bronze medal at this year’s Transform Awards, cementing them as one of the world’s top brand design forces.
“LO:LA has been an excellent creative partner for us,” one client recently stated. “The team is proactive, solution-oriented, strategic, and collaborative. We’ve worked with them on a range of projects, including brand identity, website design, content creation, and video assets. They’re always extremely prompt, honest, and trustworthy, making it a pleasure to work with them.”
Check out https://www.thelolaagency.com/post/lo-la-receives-bbb-a-rating so you can learn more.
