A new report has been launched on the need for the retail industry to implement unified commerce solutions to increase brand loyalty. Sparq Worldwide is a leading developer of custom software designed to increase customer success in the retail industry.
Do you own or manage a retail brand? Do you want to increase your customer loyalty rate? Have you considered implementing a custom-built unified commerce solution? If you have answered 'yes', this is the report you've been waiting for!
Sparq Worldwide, a company focused on business process optimization, e-commerce implementation, and custom software development to increase customer success for the retail industry, has launched a new expert report on unified commerce solutions.
You can find out more at https://www.sparqworldwide.com/blog/2020/6/23/unified-commerce-what-it-is-amp-why-you-need-it
The newly launched report highlights how unified commerce solutions, aimed primarily at those of you in the retail industry, can help your brand, retailers, and designers to foster customer loyalty in an organic way. The expert team behind Sparq suggest the retail industry must be reinvented to effectively respond to the expectations of customers today.
As you may be aware, brand loyalty is today driven by great customer experience, which can lead to impulse purchases. Consumer choice has never been as great as it is today, and while past markers of differentiation like inventory, selection, price, convenience, and quality have been historically important to your customers, these factors are less so today.
Online shopping and a reliance on devices for all aspects of life has enabled your customers to find the product they want quickly and efficiently, at a price they are happy with, delivered in an acceptable time frame.
The digital revolution means you must implement connected solutions that meet the needs of your consumers. Unified commerce provides the ability to manage your business through a single platform or software designed to link all the different business elements.
Once your unified system has been created, it needs to be maintained, refined, and improved. As you may be aware, security is crucial, as it can help to foster consumer trust. You should view your unified system as a fluid system that requires constant monitoring and adaptation so you can best meet the needs of your customers.
Furthermore, you should view it as a unique and custom-built platform for your specific needs. A one-size-fits-all approach does not exist in this scenario as you will have different customers, with different needs to another retailer.
A company spokesperson said: “In order to compete, survive and thrive, your business must have the capability to conduct commerce through a multitude of connected devices in a way that creates on-brand, real-time, seamless, frictionless processing of data and transactions. Here at Sparq Worldwide, we can do that and more.”
You can find out more via the link provided!
