Fulfilled employees stay longer and attract the most loyal customers, and often time fulfillment comes from the alignment of values and knowing you did a job well done.
Let's start with the definitions of the terms in the title.
Mental Optimization - The right mental operating system to perform as efficiently and effectively as possible toward your current mission
Human Capital - The mindset, ability, and characteristics of everyone in any business, including anyone who plays a part in helping you accomplish your goals
So by those two definitions, we are trying to create the right collective mental environment and processes to execute the business's mission and vision. What would it look like if work teams were driven and passionate about creating immense value for the business? It does not matter what the business does, what product is being sold, or the service offered; it is the people who drive and ultimately make the business thrive. If that is the truth, what can be done to make sure human capital is mentally optimized in a state of peak performance?
Everyone from executives to anyone directly interacting with customers can work together to foster an environment that supports growth, learning, and value. It is also crucial to aim at more fulfillment, not just more productivity. How engaged are we in creating value? What does that mean to the team? What is each individual's definition of success? Is it aligned with the teams? Fulfilled employees stay longer and attract the most loyal customers, and often time fulfillment comes from the alignment of values and knowing you did a job well done.
When it is often difficult to find good team members, shouldn't a business do everything possible to nurture and foster the growth of the good ones we do have? One of the biggest reasons most don't invest in the success of their human capital is the actual monetary investment part but let's look at those numbers:
· Highly engaged teams produce at 21% greater profitability across industries[1]
· Disengaged employees cost U.S. companies an estimated $550 billion in potential profits[2]
· Those who are not engaged report doing the minimum required, are emotionally disconnected to the company, and are ready to move on for an even slightly better offer.[3]
· Higher engagement in a company is associated with a 24.5% larger share price growth when lower engagement is compared. When employees believe in the product, share price growth nearly doubles to 51%
· When effective developmental elements are in place employee engagement jumps to 74%.[4]
· The mean return on investing in leadership coaching was 7 times the initial investment.[5]
· Workers who are aware of their strengths routinely increase their sales by 19% and generate up to 29% more profits.[6]
· Of those who have received manager coaching, 80% say their work performance, productivity, and communication skills have improved.[7]
Those statistics all make a rather compelling case. Many businesses would traditionally use systems, processes, and SOP's, which are fantastic for just what they aim to accomplish, but too many times, businesses forget it takes humans to actually implement those plans. People are not robots who can just follow an algorithm to operate. Now more than ever, human capital needs to be optimized to better adapt to change, handle adversity, and create value.
Many programs aim to improve these areas but fall short because they fail to take a holistic approach with a skilled, motivating servant leader who will work deeply with people to drastically improve results. Robby D'Angelo is one of those leaders. He comes from a background of coaching elite athletes, top executives, and special forces. Robby specializes in the optimization of human capital with the belief in creating personal value to the point of becoming undeniable. His clients learn how to reprogram their mindset for success and abundance through various techniques and disciplines but always with the focus on living an aligned, abundant life. Now, he has taken this experience and translated it into programs that take human capital teams to the next level.
To find out more about how 4D Growth Group can optimize your human capital and get a free consultation email [email protected] or to visit the website Click Here!
[1] Source: Gallup, “The Right Culture: Not Just About Employee Satisfaction”
[2] Source: The Engagement Institute, “DNA of Engagement: How Organizations Can Foster Employee Ownership of Engagement”
[3] Source: Gallup, “2019 Employee Engagement Survey”
[4] Source: PriceWaterhouseCoopers, “Evolving an Engaging Work Experience”
[5] Source: Forbes, “Executive Coaching - Another Set of Clothes for the Emperor?”
[6] Source: Gallup, “Give Up Bossing, Take Up Coaching: You’ll Like the Results”
[7] Source: Association for Talent Development, “Why You Need a Coaching Culture”
