3PL (WMS) solutions company Argos just published a White Paper aimed at helping you determine how customer-friendly you are. Customer-friendly 3PLs are proven to have more success.
Argos Software creates specialized business management software for the agri-business, 3PL and transportation industries. Argos offers software and services that help you succeed in planning and implementing warehouse management software (WMS) solutions to keep you ahead of your competition.
A new White Paper shows just how effective and important the right WMS is, and how it can help you be more customer-friendly, which is key to your brand's success. Just imagine having a customer base that loves, supports and promotes you. Customer loyalty is key to developing those relationships that are long-lasting.
As an industry-leading Third Party Logistics (3PL) software provider, Argos's new White Paper on how to evaluate and assess 3PL services is an effort to show you just how effective the right WMS can make you. Being "customer friendly" is the first step to being known as a leader in any industry. And in today's digital age, consumerism is powerful. Customers have dozens of options out there, so you simply cannot afford to not be the best when it comes to top-notch customer service. Being an effective, efficient and consumer-focused 3PL is not only important today, it's imperative.
Are You a Customer Friendly 3PL shares how to boost loyalty and ensure your customers are satisfied, which will ultimately improve the chances that first-time-customers turn into loyal, repeat customers. The tips provided are designed to show what and where your strengths are in relation to the current WMS software being used. Not only does a strong WMS improve customer satisfaction and increase customer loyalty, the other huge benefit is it can keep you in a position that's far ahead of your competition.
Learn how to look at things like:
-how easy is it to place an order?
-how often do you have stock-out issues?
-how often are your orders shipped 100 percent-complete (versus needing multiple shipments to complete an order?)
-how often are your orders perceived (by customers) as high-quality?
-how often are your orders shipped late?
-how quickly do you respond to customer inquiries?
-how effectively do you handle complaints (and do you offer credits when appropriate)?
-and much more...
Business culture, empowering employees and utilizing WMS software that's user-friendly and customer-supportive all can mean happier customers. Check out Argos Software's Are You Customer Friendly 3PL today to learn more.
Want to learn more about Argos' WMS solutions? Reach out to Argos today.
